Privacy Policy

DSOLVE Technologies Private Limited is the Data Fiduciary for personal data collected through this website. Registered office: No. 18/A/1, 4th Street, Alagar Nagar, K.Pudur, Madurai, Tamil Nadu 625007. Email: support@dsolve.co.in. Phone: +91 98948 92010.

We collect only what we need to respond to you and provide our services:

• Details you give us through enquiry forms, email, phone or WhatsApp: name, email address, phone number, company name, the service you are interested in, budget range and your message.
• Information shared during an engagement, such as business documents needed for compliance or documentation work.
• If you agree to analytics cookies: anonymised usage data such as pages visited, device type and approximate location.

We do not knowingly collect personal data from children. If you are under 18, please do not submit personal data without the verifiable consent of a parent or lawful guardian.

• To respond to your enquiry and provide a consultation or proposal.
• To deliver services you engage us for, including communication, invoicing and support.
• To meet legal, tax and regulatory obligations.
• With your consent, to understand how the website is used so we can improve it.

We process your personal data on the basis of the consent you give, for example by ticking the consent box on our enquiry form, or for legitimate uses permitted under the DPDP Act. You can withdraw consent at any time by emailing support@dsolve.co.in. Withdrawing consent is as easy as giving it, and it does not affect processing that took place before withdrawal.

We do not sell your personal data. We share it only where necessary:

• With service providers who process data on our behalf (for example hosting, email and analytics providers), under contracts that require them to protect it.
• With independent licensed professionals (advocates, chartered accountants or company secretaries) when you ask us to coordinate a matter that needs them.
• Where required by law, court order or a government authority.

We keep enquiry data only as long as needed to respond and for reasonable follow-up, and client data for the duration of the engagement plus any period required by law (for example tax records). After that it is erased or anonymised, unless you ask us to erase it earlier and no legal requirement prevents this.

We use reasonable security safeguards, including encrypted connections (HTTPS), access controls, and limiting access to people who need it. If a personal data breach occurs, we will inform affected individuals and the Data Protection Board of India as required by law.

Under the DPDP Act you have the right to:

• Get a summary of the personal data we hold about you and how we process it.
• Have your personal data corrected, completed, updated or erased.
• Withdraw consent at any time.
• Have your grievances addressed by us.
• Nominate another person to exercise your rights in the event of your death or incapacity.

To exercise any right, email support@dsolve.co.in. We will respond within the time required by law, and in any case within 90 days.

We use essential cookies to run the website and, only with your consent, analytics cookies. See our Cookie Policy for details and how to change your choice.

Some of our service providers may store data on servers outside India. Any such transfer is made only to countries not restricted by the Government of India and with appropriate safeguards.

If you have a question or complaint about how we handle your personal data, please contact our Grievance Officer:

• Grievance Officer, DSOLVE Technologies Private Limited
• Email: support@dsolve.co.in
• Phone: +91 98948 92010
• Address: No. 18/A/1, 4th Street, Alagar Nagar, K.Pudur, Madurai, Tamil Nadu 625007

We will acknowledge your complaint promptly and resolve it within the time required by law. If you are not satisfied with our response, you may approach the Data Protection Board of India.

We may update this policy from time to time. The "last updated" date at the top shows when it was last changed. Significant changes will be highlighted on this page.